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Terms and Conditions

By purchasing from Apollon Jewellery, you are in agreement with all terms & conditions stated below & are over 18 years of age or have parental permission.

Prices, shipping costs & all other terms are recognised as agreed when committing to purchase.

Apollon Jewellery reserves the right to amend any information without prior notice.

These Terms and conditions shall be applicable to all purchases made from Apollon Jewellery, unless specifically modified in writing and duly signed by both Apollon Jewellery and the purchaser of the Product (Purchaser). The parties agree that time shall be of the essence, unless stated otherwise in these Terms. In case any provision of the contract or these Terms is deemed invalid or unenforceable, such invalidity or unenforceability shall not affect the remaining provisions. If the deletion of the offending provision allows the remaining provisions to be executed in accordance with the basic intention of the parties, the offending provision shall be declared severable. The parties agree that the contract shall be governed by the law of the State of New South Wales, and they submit to the non-exclusive jurisdiction of the Court of that State. 

Return Policy

  • You can see our Return Policy.
  • It is important to note that jewellery items, including earrings, cannot be returned or exchanged due to sanitary reasons, unless there is a quality issue. In the event that the items fail to meet acceptable quality standards, please email us on info@apollonjwlry.com within 2 business days from the receipt of your order. We will then investigate this matter and will reply to you within 30 calendar days (45 during busy period).· We kindly request that you provide 2-3 clear images of the product, your order confirmation (number and payment), and a detailed description of the issue.

Shipping Information

International Shipping:

  • You will be responsible for paying additional fees upon package arrival. These fees can include customs duties, import taxes, and local sales taxes, and they are separate from the cost of international shipping. The specific fees you may be charged can vary depending on the country you’re shipping to, as each country has its own set of regulations regarding imports. As the customer, it’s your responsibility to pay any fees levied by the destination country.
  • To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery.
  • For further details on Shipping, can see our Shipping Info.

Privacy

  • Your right to privacy is important to us. You can see our Privacy Policy to determine how we collect and use your personal information. By submitting information to us and/or accessing and using the website and the Platform Services, you consent to us using and disclosing your Personal Information in the ways described in our Privacy Policy.
  • We may use your personal information, including your contact details, to provide you with information about products and services (including those of our affiliates) which we consider may be of interest to you.
  • We may also provide your details to our affiliates for specific marketing purposes. At any time, you may advise us that you do not wish to receive marketing communications. You may opt out at any time if you no longer wish to receive marketing information or do not wish to receive marketing information through a particular channel (such as email, telephone, sms, mail).
  • If you do not want us to send you your marketing communications via email you can opt out at any time by using the unsubscribe option available in the email.             

For any questions, please contact us at info@apollonjwlry.com for more information.

Receive updates and offers

30% OFF Sitewide / ENDS ON 28 NOV

Enter discount code HAPPY30 at checkout. Terms and conditions apply.

Shipping Information

All ready to ship orders will be posted the next business day.

Australia

  • Standard: Flat Rate of A$10.00 – 3-5 business days
  • Express: Flat Rate of A$15.00 – 2-3 business days

New Zealand

  • Standard: Flat Rate of A$18.00 – 6-10 business days
  • Express: Flat Rate of A$35.00 – 5-8 business days

International*

  • Standard: Flat Rate of A$25.00 – 6-10 business days
  • Express: Flat Rate of A$39.00 – 5-8 business days

When you make a purchase of Apollon jewellery, it will be delivered to you in a signature pouch. At the time of checkout, you will be offered a premium gift-wrapping add-on for an extra fee. Gift wrapping might be unavailable during busy periods.

*When you place an order for products to be delivered internationally, it’s important to keep in mind that you will be responsible for paying additional fees upon package arrival. These fees can include customs duties, import taxes, and local sales taxes, and they are separate from the cost of international shipping.

The specific fees you may be charged can vary depending on the country you’re shipping to, as each country has its own set of regulations regarding imports. As the customer, it’s your responsibility to pay any fees levied by the destination country.

Please be aware that delays in delivery can occur due to factors such as customs processing and the actions of third-party delivery companies, and Apollon Jewellery Pty Ltd cannot be held liable for any such delays.